Customer satisfaction is our #1 priority and we will do everything we can to ensure your experience with us is positive. We appreciate those customers who took the time to write about their experience online and welcome any/all feedback anytime – just call us at 303-974-4277 or review us online on Google or Yelp. Here is what some of our customers had to say about Appliance Medic:
5 Stars – We had a broken dryer and we called Appliance Medic. Darrell answered our questions and even took time out of his day to walk us through the problem. He did this because he loves his customers and is a great at his job. If you have any problems on any appliance CALL HIM!! – Chase Goddard
5 Stars – My 11-year old GE refrigerator was freezing all my food. I have used other appliance repair services in the past and have found their personnel to be hit and miss.
Darrell was an absolute HIT!
He responded the day that I called to diagnose the fridge. His diagnostic and trip fee was reasonable and was waived since I elected to have him repair the fridge. He responded to my home in the Castle Rock area. He was prompt, professionally dressed and polite. He quickly diagnosed the malfunction, explained it to me. Checked his supplier for the part, was told it was on sale and without me asking passed the savings along to me. We scheduled his return visit the next day. Darrell appeared at the time we scheduled and quickly repaired the fridge. He showed me the broken part (not that I needed to see it, but it was assuring to actually see the broken damper). The cost of the repair was within the range that I expected it to be. The fridge has worked flawlessly for the past 3-weeks since the repair. I highly recommend Darrell and his company, Appliance Medic. – Jim Wolf
Great having a local expert like this.
Thanks! – Jerry Lougee
Have a dishwasher that does not clean as well as it used to. I pulled apart and cleaned what I could, it works better but not as well as before. Called Appliance Medic who came out the same afternoon. He reviewed what I had done, tested the unit, showed me another spot I should clean and recommended using Lemon Shine to get the white film off the glasses. He was nice, knowledgeable and he didn’t charge me for the service call!!!! He said “You have done what you need to, you just missed this one spot.” Pretty awesome that I didn’t have to pay. Goes a long way to show that the owner has good ethics and that he will not overcharge you. Thanks Darrell! I know who I am calling next time. – Google User
Would definitely use him again!
Apparently it was the ‘computer’ (It controls both freezer & frig) and the fix was $388 – I felt it was too high and passed on the service. This really happened…..Darryl left, I called my Hub who said ‘it’s OK to accept the service’, Called Darryl back immediately, he turned around and returned to finish the job, without making fun of me. 🙂
In the end, $388 is high for a quick fix, but it’s MUCH cheaper than buying a $1,000 new frig! Darryl was professional, explained what he had to do, and gave me great advice when the time comes to actually ‘look’ for a new refrigerator.
We’ll be calling him again since our GE apps keep dying on us little by little (they’re about 10yrs old).
Darryl’s level of responsiveness and professionalism were unmatched by any small business owner we have ever worked with and their prices are more than reasonable. Darryl has officially been added to our files and will be our go-to guy for any and all issues we have in the future. We very much recommend him for all your appliance needs.
Jessica, Highlands Ranch CO